Module 1 – Business ideas and probability

• Apply innovative thinking to the development of a small business
• Research the viability of new venture ideas/opportunities
• Demonstrate an understanding of the function of the market mechanisms in a new venture
• Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
• Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

Module 2 – Business communication

• Accommodate audience and context needs in oral/signed communication
• Engage in sustained oral/signed communication and evaluate spoken/signed texts
• Write/present/sign for a wide range of contexts
• Read/view, analyse and respond to a variety of texts
• Interpret and use information from texts
• Use language and communication in occupational learning programmes
• Write/present/sign texts for a range of communicative contexts

Module 3 – Business Planning and Teams

• Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
• Explain and apply the concept, principles and theories of motivation in a leadership context
• Motivate and Build a Team
• Apply the principles of costing and pricing to a business venture
• Demonstrate an understanding of an entrepreneurial profile
• Plan strategically to improve new venture performance
• Implement an action plan for a new venture

Module 4 – Business Negotiations and Management

• Negotiate an agreement or deal in an authentic work situation
• Finance a new venture
• Produce business plans for a new venture
• Tender to secure business for a new venture
• Plan and manage production/operations in a new venture

Module 5 – Business Administration and Finances

• Apply basic computer technology
• Manage general administration
• Implement and manage human resource and Labour relations policies and acts
• Interpret basic financial statements
• Explain marketing for SMME’s
• Manage finances of a new venture

Learning Programme 1 – People in my business

• Apply the basic skills of customer service
• Plan and prepare meeting communications
• Co-ordinate meetings, minor events and travel arrangements

Learning Programme 2 – Business ethics and communication

• Apply basic business ethics in a work environment
• Behave in a professional manner in a business environment
• Maintain and adapt oral/signed communication
• Use language and communication in occupational learning programmes
• Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
• Apply knowledge of self and team in order to develop a plan to enhance team performance

Learning Programme 3 – Business finances

• Demonstrate understanding of rational and irrational numbers and number systems
• Determine financial requirements of a new venture
• Manage finances for a new venture
• Use mathematics to investigate and monitor the financial aspects of personal and community life
• Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems

Learning Programme 4 - Business Operations

• Identify the composition of a selected new venture’s industry/sector and its procurement systems
• Manage business operations
• Produce a business plan for a new venture
• Investigate the structure of an organization as a workplace

Learning Programme 5 – Entrepreneurial ideas

• Identify and demonstrate entrepreneurial ideas and opportunities
• Match new venture opportunity to market needs
• Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts
• Work with a range of patterns and functions and solve problems

Module 6 – Business marketing and equipment

• Manage marketing and selling processes of a new venture
• Access and use information from texts
• Write/present for a defined context
• Tender for business or work in a selected new venture
• Operate and take care of equipment in an office environment

Learning Programme1 – Mathematics in Business

• Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
• Represent analyze and calculate shape and motion in 2-and 3-dimensional space in different contexts
• Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

Learning Programme 2 – Communication in Business

• Write/present/sign texts for a range of communicative contexts
• Use the writing process to compose texts required in the business environment
• Engage in sustained oral communication and evaluate spoken texts
• Read, analyse and respond to a variety of texts
• Use language and communication in occupational learning programmes
• Accommodate audience and context needs in oral communication
• Write for a wide range of contexts
• Interpret and use information from texts

Learning Programme 3 - Fundamentals of Project Management

• Explain fundamentals of project management
• Work as a project team member

Learning Programme 4 - Project Operations Management

• Contribute to project initiation, scope definition and scope change control
• Provide assistance in implementing and assuring project work meets quality requirements

Learning Pogramme 5 – Project Administration

• Apply administrative skills and knowledge in a sport organisation
• Conduct project documentation management to support project processes
• Implement project administration processes according to requirements

Learning Programme 6 - Project Risk and Financial Management

• Contribute to the management of project risk within own field of expertise
• Participate in the estimation and preparation of cost budget for a project or sub project and monitor and control actual cost against budget

Learning Programme 1 : Develop plans to achieve defined objectives

• Interpret and use information from texts
• Use language and communication in occupational learning programmes
• Engage in sustained oral/signed communication and evaluate spoken/signed texts
• Write/present/sign texts for a range of communicative contexts
• Read/view, analyse and respond to a variety of texts
• Use the writing process to compose texts required in the business environment
• Write/present/sign for a wide range of contexts

Learning Programme 2 : Organise resources in accordance with a developed plan

• Read/view, analyse and respond to a variety of texts
• Manage Expenditure against a budget
• Prioritise time and work for self and team

Learning Programme 3 : Lead a team to work cooperatively to achieve objectives

• Use language and communication in occupational learning programmes
• Accommodate audience and context needs in oral/signed communication
• Apply leadership concepts in a work context
• Conduct a structured meeting
• Motivate and Build a Team

Learning Programme 4 : Monitor Performance to ensure compliance to a plan

• Engage in sustained oral/signed communication and evaluate spoken/signed texts
• Identify responsibilities of a team leader in ensuring that organisational standards are met
• Monitor the level of service to a range of customers

Learning Programme 5 : Make decisions based on a code of ethics

• Solve problems, make decisions and implement solutions
• Apply the organisation's code of conduct in a work environment

Learning Programme 6 : Apply numeric skills to lead and manage a team or small unit

• Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
• Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different context
• Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

Learning Programme 6 : Implement administrative procedures in an office

• Develop administrative procedures in a selected organisation
• Describe and assist in the control of fraud in a office environment
• Manage administration records
• Manage service providers in a selected organisation
• Apply efficient time management to the work of a department

Learning Programme 1: Operational and Project Management

• Develop, implement and evaluate a project plan
• Apply the principles of ethics to improve organisational culture
• Apply a systems approach to decision making
• Develop, implement and evaluate an operational plan
• Explain the impact of organisational wellness on a business environment and
• indicate a strategy for a business unit

Learning Programme 2: Managing Organisational Improvement

• Create and manage an environment that promotes innovation
• Formulate recommendations for a change process
• Apply the principles of knowledge management
• Evaluate current practices against best practice
• Promote a learning culture in an organisation

Learning Programme 3: Leadership and People Management

• Analyse leadership and related theories in a work context
• Monitor and evaluate team members against performance standards
• Lead people development and talent management
• Select and coach first line managers
• Build teams to achieve goals and objectives
• Recruit and select candidates to fill defined positions
• Apply the principles and concepts of emotional intelligence to the management of self and others

Learning Programme 4: Managing workplace relationships

• Use communication techniques effectively
• Manage a diverse work force to add value
• Devise and apply strategies to establish and maintain workplace relationships
• Analyse compliance to legal requirements and recommend corrective actions
• Interpreter and manage conflicts in the workplace

Learning Programme 5: Financial Management and Risk Management

• Manage the finances of a unit
• Apply mathematical analysis to economic and financial information
• Monitor, assess and manage risk
• Demonstrate an understanding of macroeconomic principles as they apply to the South African business environment

Learning Programme 1 Contact Centre Communication

• Accommodate audience and context needs in oral communication
• Interpret and use information from texts
• Use language and communication in occupational learning programmes
• Write texts for a range of communicative contexts
• Engage in sustained oral communication and evaluate spoken texts
• Read analyse and respond to a variety of texts
• Use the writing process to compose texts required in the business environment
• Write for a wide range of contexts

Learning Programme 2 - Contact Centre Numeracy

• Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
• Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
• Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

Learning Programme 3 - Customers and Service Levels in Contact Centres

• Comply with service levels as set out in a Contact Centre Operation
• Monitor and maintain performance standards in a Contact Centre
• Describe features, advantages and benefits of a range of products or services
• Identify customers of Contact Centres
• Provide coaching to personnel within a Contact Centre

Learning Programme 4 - Contact Centre Management

• Implement Contact Centre specific sales techniques to generate sales through a contact
• Retrieve and correlate statistical data applicable to Contact Centres
• Implement and co-ordinate Contact Centre activities in a commercial environment

Learning Programme 1: Ethics and Compliance

• Comply with organisation ethics
• Interpret and use information from texts

Learning Programme 2: Housekeeping

• Maintain housekeeping in a funeral business
• Investigate life and work-related problems using data and probabilities
• Displaying and marking funeral merchandise

Learning Programme 3: : Funeral product and Services

• Providing and demonstrating funeral product and service information to individuals to enable informed decision-making
• Presenting funeral provision options to individuals
• Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations
• Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts

Learning Programme 4: Customer Services

• Handle a range of customer complaints
• Building rapport with clients in a funeral business
• Write/present/sign for a wide range of contexts
• Accommodate audience and context needs in oral communication

Learning Programme 5: : Team Work

• Work as a team member in a funeral business
• Use languages and communication in occupational learning programmes

Learning Programme 6: : Removals and Driver Conduct

• Transporting human remains, the bereaved and materials and equipment

Learning Programme 7: : The Mortuary and Care of the Deceased

• Preparing and cleaning human remains for storage
• Preparing and cleaning human remains for visitation and coffining
• Exhuming human remains

Learning Programme 8 : Embalming

• Preparing human remains for embalming
• Comply with legal requirements and understand legal implications when embalming

Learning Programme 9: Conducting Funerals

• Participating in conducting funeral ceremonies
• Preparing the funeral site for burial, cremation or memorial services
• Implementing and participating in administrative procedures in a funeral business
• Use mathematics to investigate and monitor the financial aspects of personal, business and national issues